State: Pennsylvania Clear all filters (2 of 37 reviews match)
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We purchased Stainsafe when we bought our cherry wood kitchen set two years ago. A few months ago I started noticing heat spots. I called Stainsafe today to file a compliant. Turns out the heat spots are not covered because I was HONEST and told the rep that it...
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Anonymous
Ridi***us

I called today and said I noticed some of the problems TODAY, and they still didn\'t accept the claim for things that ARE covered! Total scam! They haven\'t heard the last of ...

Anonymous
anonymous

The reason why they have the 7 day rule is because at that point, they are more likely to be able to repair the piece at a price that won\'t cost them a great deal of money. ...

#234874
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Stainsafe is one giant rip-off. They have rejected three warantey claims either without justification or on on a flimsy excuse. On my Berkliner couch they advised they would not cover the reported damage as I filed the form a few days after the seven day notification...
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#126963
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