State: Illinois City: Chicago Clear all filters (2 of 37 reviews match)

We brought our furniture from Value City Furniture in Chicago, the salesman pushed us to get the warranty. The Stainsafe warranty was supposed to cover "Rips, Tears and Burns". I had recently had some big tears in the upholstery of my furniture and called Stainsafe...
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When I originally placed my claim with Stain Safe, I was very proactive in my communications with them. I had faxed / emailed in all of my required information and even called...

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I called stainsafe in regards to stains on my chairs they will not send out a technician to clean the stains on my chairs, they said that it was something that i must have done to cause the stains from being able to be removed but i paid for their warranty services for...
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