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I purchased over $5,000 worth of furniture from American Signature in Sarasota, FL. We had the Stain Safe 7 year protection plan. Our love-seat and chaise were sold as a sectional not two pieces. The love-seat had a spill which could not be repaired. American...
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Anonymous
I was scammed too

Uniters provided the worst customer service possible. I purchased a Stainsafe \"Diamond\" warranty and called in today for a simple claim that WAS covered. I was denied. Not b...

#238117
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We purchased Stainsafe when we bought our cherry wood kitchen set two years ago. A few months ago I started noticing heat spots. I called Stainsafe today to file a compliant. Turns out the heat spots are not covered because I was HONEST and told the rep that it...
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Anonymous
Ridi***us

I called today and said I noticed some of the problems TODAY, and they still didn\'t accept the claim for things that ARE covered! Total scam! They haven\'t heard the last of ...

Anonymous
anonymous

The reason why they have the 7 day rule is because at that point, they are more likely to be able to repair the piece at a price that won\'t cost them a great deal of money. ...

#234874
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I bought fabric coverage for my couch from jcpenny and just tried to put in a claim but since I told stainsafe that I was not sure what the stain was they told me they denied my claim! I then told the rep- ok it is a food stain because that apparently is covered but...
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Anonymous
stopmakingexcuses

I worked for a company that sold this warranty so I know that this is not a difficult warranty to understand. In fact the entire warrant was 1/2 the size of a sheet of paper. ...

Anonymous
Reply to Lamilo

Do we people in America not take the time to read? You should have read your warranty. I,like many people in America have furniture and notice every change on a daily basis. I...

#185854
Reply to reviews

Good morning, First let me tell you how frustrated I am right now. On April 20 2010, my wife called and made a claim, at that point we were told that we have to send copies of the original purchase receipt plus a copy of the warranty. The address given to us was: PO...
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Anonymous
I was scammed too

Uniters provided the worst customer service possible. I purchased a Stainsafe \"Diamond\" warranty and called in today for a simple claim that WAS covered. I was denied. Not b...

#180931
Reply to reviews

my wife and i purchased a new leather couch in 2008 and also paid for a 7 year warranty through stainsafe. with this warranty it included 7 years worth of cleaner and conditioner at no cost to us. we ran out today so wife goes to store where couch was purchased to get...
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Anonymous
Eric of Poynette

I just had the same thing happen with American TV and Furniture in Madison, Wi. Although at American, they\'ve have their story down pat. They told me that there was never any...

#169451
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I paid for 2 policies to cover a new sectional sofa and an expensive leather chair and ottoman approximately six yers ago. These were seven year policies. I bought thru Norwalk furniture. I put in a small claim back in 2006 for discloration and it was declined...
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Anonymous
ed

Their phone wont even ring and i cant conatct them at all. their bogus

Anonymous
I was scammed too!

Their number is 877-697-8246 Uniters provided the worst customer service possible. I purchased a Stainsafe \"Diamond\" warranty and called in today for a simple claim that ...

#167769
Reply to reviews
Shame of JC Penny for selling a very inferior table which veneer that chipped 2 weeks after receipt. This table scratches and nicks at the smallest incident. I have a warranty so no big, right? Wrong!!! Both JC Penny and StainSafe refused to cover a gouge from a...
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Anonymous
Didi

Is this the \"Stainsafe\" furniture warranty company known as Global care solutions llc/Uniters NA? I have a claim and an approval for replacement that I am now getting the ru...

Anonymous
sam

Cnetgo do you have a claim number? Maybe I can help you

#167518
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I've been trying for weeks to get in touch with this company. The phone number that is given doesn't even ring, and I've sent multiple emails trying to get them to get the stains out of my "unstainable" microfiber chairs. I think they must be waiting for the warranty...
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Anonymous
t

Just talked to Harlem Furniture. They said Stainsafe is out of business but they will refund me a prorated refund for what I paid for the warranty. It amounts to an $11 refund...

Anonymous
Dar

I have been trying to reach Stainsafe for my leather sectional. None of the numbers work and the email came back. I bought it from American, which is closed now. THis is re...

#160322
Reply to reviews
In my last posting, I mentioned a hearing being held in WPB. I received an correction on the date: it is Thursday, September 10th at 8:45am. The courthouse is located at 205 N. Dixie 11D, WPB, FL 33401. GCS, formerly Stainsafe, owners are trying to shorten their...
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#156588
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Is anyone else holding a warranty through Global Care Solutions unable to get through? The 800-521-0555 has been deactivated so warranty holders will go away. Maybe I can help - try one of these numbers. 800-916-6229; 866-225-2196; 866-392-3178; 877-844-1763 You paid...
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Anonymous
michele

I just found out the new number 866-213-6702. good luck!

#156504
Reply to reviews